Tag Archives: Support suite
Insert ticket in Support Suite using CodeIgniter
// Insert the Actual Record $ticket_data=array( ‘ticketid’=>”, ‘ticketmaskid’=>$ticketmaskid , ‘departmentid’=>1 , ‘ticketstatusid’=>1 , ‘priorityid’=> 1, ‘emailqueueid’=>0 , ‘userid’=>68 , ‘staffid’=>2, ‘ownerstaffid’=>2, ‘assignstatus’=>1, ‘fullname’=>’someva’ , ‘email’=>$user_details[’email’] , ‘lastreplier’=>’someva’ , ‘replyto’=>$user_details[’email’] , ‘subject’=>’New Account is registered’ , ‘dateline’=>now() , ‘lastactivity’=>now() , ‘laststaffreplytime’=>now() … Continue reading
Insert user in Support suite using CodeIginiter
Paste following code in end of database.php located in config folder $db[’db_support’][’hostname’] = "localhost"; $db[’db_support’][’username’] = "dbname"; $db[’db_support’][’password’] = "password"; $db[’db_support’][’database’] = "supportsuite_databasename"; $db[’db_support’][’dbdriver’] = "mysql"; $db[’db_support’][’dbprefix’] = ""; $db[’db_support’][’pconnect’] = TRUE; $db[’db_support’][’db_debug’] = TRUE; $db[’db_support’][’cache_on’] = FALSE; $db[’db_support’][’cachedir’] = … Continue reading